If you’re using Wi-Fi, a poor signal or interference may be the cause. See our guide on 10 easy ways to speed up your Wi-FI, to give your Wi-Fi a boost. It’s annoying to schedule and wait for an appointment, Repair Outlook Profile Online but it’s the best way to get your issue resolved permanently.

Reason #5—You’re having issues with your network cables

Band 5G-2Hz, cancel [Auto select channel including DFS channels]. Please refer to [Wireless Router] What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router? Select a different control channel, and then click Apply to save. You can extend your Wi-Fi range by choosing a central and elevated spot for your router, or by using a Wi-Fi range extender.

[Troubleshooting] WiFi signal is often disconnected

Routers and mesh systems normally pick the best channel group in your area. You can use a Wi-Fi analyzer app to see all the Modern authentication troubleshooting available channels and the usage on each, and then manually change the channel on your router or mesh system (if allowed). This "fix" may or may not help, depending on where you live. You’ll experience all sorts of internet problems if your modem fails to properly communicate with your internet provider.

Your modem is having issues

Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects. Take note of areas where you disconnect while moving around, and pay attention to what stands between you and your router in those areas. To ensure the best wireless signal, set the four detachable antennas as below suggested image. Below we take RT-AC88U for example, for other models, please refer to user manual.

Saying the internet is disconnected but connected!

• Try disabling any Wi-Fi auto-joining or auto-switching functions on your affected devices, and connect to your preferred Wi-Fi network manually.
• Wi-Fi can get tricky, but there’s a lot you can do to improve your signal.
• (3) Use the Quick Internet Setup (QIS) to setup your router again.
• (1)  Some functions of wireless will be different due to firmware version.
• If you find something you suspect may be causing issues, try closing the process’ host program (you can identify the host program in the properties menu from step five).
• Band 5G-2Hz, cancel [Auto select channel including DFS channels].

Luckily, these issues are often easily solved with a few simple troubleshooting steps. If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. If you’re having issues with your modem, contact your internet provider.





Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise. The log entries are a bit cryptic sometimes, but there’s usually some obvious terms that give away troublesome events. Look for words like "failed," "malicious," or "attack." Google is your friend here—if you see anything suspicious, like the same entry popping up over and over, google it to see what’s going on.

FAQ about disconnecting internet

Programs that regularly update or check in with servers in the background are especially prone to creating intermittent internet disconnections. Look out for cloud services and programs suites with repair corrupted OST in Outlook update and licensing clients (like Adobe). If you call, you can also ask for information on past outages to see if it really is the cause of your persistent disconnections. Most internet providers keep excellent records of their customers’ internet connections. A technical support representative should be able to see exactly how many outages your address has suffered and exactly when those outages happened. Hopefully, they can give you an estimate of when the service will be back to normal.



Wi-Fi can get tricky, but there’s a lot you can do to improve your signal. Check out our guides on the best place to put your router and how to improve your Wi-Fi range to get the most out of your Wi-Fi. Certain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals. Try to avoid placing your router or devices in areas that force the Wi-Fi signal to pass through these materials.