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(1)  Some functions of wireless will be different due to firmware version.



connection status shows disconnected

I still get that message, and thus can't access the files on my PC. Please cancel [Auto select channel including DFS channels], and select a different control channel, and then click Apply to save. Let me know if you have any follow up questions.I appreciate your time, patience and feedback through this process. Please have a good day, and thank you for Repair Outlook Profile Online consulting JustAnswer.com.

Reason #5—You’re having issues with your network cables



Band 5G-2Hz, cancel [Auto select channel including DFS channels]. Please refer to [Wireless Router] What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router? Select a different control channel, and then click Apply to save. You can extend your Wi-Fi range by choosing a central and elevated spot for your router, or by using a Wi-Fi range extender.

connection status shows disconnected

[Troubleshooting] WiFi signal is often disconnected



Routers and mesh systems normally pick the best channel group in your area. You can use a Wi-Fi analyzer app to see all the FixTechGuide login issue guide available channels and the usage on each, and then manually change the channel on your router or mesh system (if allowed). This "fix" may or may not help, depending on where you live. You’ll experience all sorts of internet problems if your modem fails to properly communicate with your internet provider.

connection status shows disconnected

Your modem is having issues



Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects. Take note of areas where you disconnect while moving around, and pay attention to what stands between you and your router in those areas. To ensure the best wireless signal, set the four detachable antennas as below suggested image. Below we take RT-AC88U for example, for other models, please refer to user manual.

Saying the internet is disconnected but connected!



  • Wi-Fi can get tricky, but there’s a lot you can do to improve your signal.
  • Its main function is to block risky internet traffic, but to do so, it needs to differentiate between good traffic and bad traffic—that means a lot of updates.
  • (1)  Some functions of wireless will be different due to firmware version.
  • If you find something you suspect may be causing issues, try closing the process’ host program (you can identify the host program in the properties menu from step five).
  • Band 5G-2Hz, cancel [Auto select channel including DFS channels].


When I click on the Media Server box in the "Photo & Video" screen I get a "your device is disconnected. Please check the connection status". Mac device WiFi signal is often disconnected after roaming between AiMesh router and nodes, refer to this FAQ. (2) Some functions of wireless will be different due to firmware version. (2) Currently, you can only adjust the channel bandwidth from the ASUS router settings page (Web GUI). (1)  Some functions of wireless will be different due to firmware version.

Your device needs to update





His work has appeared in Tom’s Hardware, Tom's Guide, Maximum PC, Digital Trends, Android Authority, How-To Geek, Lifewire, and others. At HighSpeedInternet.com, he focuses on network equipment testing and review. There are many reasons why your devices disconnect from the internet.

FAQ about disconnecting internet



It can check if the modem is successfully checking in Resolve Outlook Not Sending Emails Fast and updating, that it’s still compatible, and that it’s properly registered. Channel Bandwidth will affect your wireless speed performance and signal stability. In default, the ASUS router will adjust the channel bandwidth automatically.



Wi-Fi can get tricky, but there’s a lot you can do to improve your signal. Check out our guides on the best place to put your router and how to improve your Wi-Fi range to get the most out of your Wi-Fi. Certain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals. Try to avoid placing your router or devices in areas that force the Wi-Fi signal to pass through these materials.
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