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That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises. The system is delivered as a software package for installation on Windows Server or Azure. The SAM will monitor storage capacity and warn you when space is running out. You can Repair Outlook Profile Online try out the Microsoft Management Tools on a 30-day free trial.
- You can choose to run the test again with exactly the same parameters, or click on Start Over to go back and change some of the settings before starting another run.
- This tool also monitors physical servers to identify resource availability.
- However, the Synchronization, Notification, Availability, and Automatic Replies section is likely to give you the best avenue for finding out why no one can connect to your Exchange Server.
- These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service.
- The service doesn’t just give you a library of reports about Exchange Server but it also provides ongoing performance monitoring.
- If that test fails, use the second radio button option and enter the URL of the server.
Troubleshooting Outlook Connectivity Issues with Exchange Server

There is also a Lync DNS test in the Office 365 section of the Connectivity Analyzer. The panic you feel when Exchange just won’t work or suddenly slows down tells you that this application is too important to leave to chance. You need to constantly monitor the performance of Microsoft Exchange and that means keeping track of the services and hardware that support it. Start by confirming your Exchange server set up and then work your way out to other elements in the connection.
SolarWinds Microsoft Management Tools (FREE TRIAL)

We will include third party tools in the list of utilities that you can use as part of your connectivity testing tasks. These allow for in-depth, internal testing of server status mailbox not updating on IMAP and protocol health. Ensuring reliable connectivity to Microsoft Exchange Server is essential for maintaining seamless communication within an organization.
Verify DNS Resolution
Autodiscover is crucial for Outlook to automatically configure settings, especially for newer Outlook versions. If Autodiscover isn’t working, Outlook won’t be able to connect to Exchange. O If any of these services are stopped, right-click and select Start to restart the service.
Exchange Online Migration - Remote Connectivity Test Fails

These allow administrators to verify and troubleshoot connectivity at various levels. This is the case whether internally within a network or externally for remote users. SolarWinds resolve Outlook not sending emails fast Microsoft Management Tools provide Exchange monitoring as part of a wider package of application performance tracking services. This tool also monitors physical servers to identify resource availability. Capacity issues are the major cause of Exchange Server performance problems, so checking on server interface, memory, and CPU availability form an important part of Exchange monitoring.