I still get that message, and thus can't access the files on my PC. Please cancel [Auto select channel including DFS channels], and select a different control channel, and then click Apply to save. Let me know if you have any follow up questions.I appreciate your time, patience and feedback through this process. Please have a good day, and thank you for FixTechGuide mailbox repair steps consulting JustAnswer.com.

Reason #5—You’re having issues with your network cables

Wi-Fi signals weaken over distance, so if you’re too far from your router, your internet may cut in and out as Wi-Fi struggles to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Anytime you have issues with your internet, always restart the modem or gateway first.

[Troubleshooting] WiFi signal is often disconnected

Routers and mesh systems normally pick the best channel group in your area. You can use a Wi-Fi analyzer app to see all the Office 365 sync problems and login fixes available channels and the usage on each, and then manually change the channel on your router or mesh system (if allowed). This "fix" may or may not help, depending on where you live. You’ll experience all sorts of internet problems if your modem fails to properly communicate with your internet provider.

Your modem is having issues

(2) Press the RESET button around 5~10 seconds, release the RESET button after the power LED light starts flashing. You can try adjusting the angle of the external antenna (e.g. 45 degrees, 90 degrees, etc.) to the optimal signal distance. (1) Supported channels of 2.4 GHz, 5 GHz and 6 GHz WiFi differ according to each country’s local law and restrictions. Please refer to [Wireless Router] How to improve wireless speed by setting Channel Bandwidth in Wireless Router to learn more. " tool below to discover your household’s ideal internet speed. When I restarted my router, my PC disappears (as it should) and then returns once my router was back up.

Saying the internet is disconnected but connected!

• I can go and watch Netflix or do whatever on my TV, and my PC is clearly connected.
• Certain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals.
• Here are a few other things you can do to troubleshoot a faulty internet connection.
• Our devices normally update automatically, but be sure they’re current before you spend any more time troubleshooting.
• You can extend your Wi-Fi range by choosing a central and elevated spot for your router, or by using a Wi-Fi range extender.
• Look out for cloud services and programs suites with update and licensing clients (like Adobe).

When I click on the Media Server box in the "Photo & Video" screen I get a "your device is disconnected. Please check the connection status". Mac device WiFi signal is often disconnected after roaming between AiMesh router and nodes, refer to this FAQ. (2) Some functions of wireless will be different due to firmware version. (2) Currently, you can only adjust the channel bandwidth from the ASUS router settings page (Web GUI). (1)  Some functions of wireless will be different due to firmware version.





Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise. The log entries are a bit cryptic sometimes, but there’s usually some obvious terms that give away troublesome events. Look for words like "failed," "malicious," or "attack." Google is your friend here—if you see anything suspicious, like the same entry popping up over and over, google it to see what’s going on.

FAQ about disconnecting internet

Programs that regularly update or check in with servers in the background are especially prone to creating intermittent internet disconnections. Look out for cloud services and programs suites with Fix Outlook Not Opening After Windows Update update and licensing clients (like Adobe). If you call, you can also ask for information on past outages to see if it really is the cause of your persistent disconnections. Most internet providers keep excellent records of their customers’ internet connections. A technical support representative should be able to see exactly how many outages your address has suffered and exactly when those outages happened. Hopefully, they can give you an estimate of when the service will be back to normal.



While we definitely don’t recommend spending much time on the web unprotected, the best way to check if antivirus is causing your problem is to temporarily shut it off. Your antivirus could be conflicting with a program and blocking your internet connection. You may see a message saying, "The best drivers for your device are already installed." That’s not always the case. You may need to visit the network adapter manufacturer’s website and grab the latest drivers from there.