The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on Exchange connectivity diagnostic the field headers. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start running.

Some Web-based Outlook add-ins don't work in when using on premise Exchange 2013

To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to your Quick Access Toolbar. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. Upgrade to Microsoft Edge to take advantage of the latest features, how to fix Outlook not opening today security updates, and technical support. If you use the cloud-based Microsoft 365 on a PC or Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including Microsoft Outlook not starting.

Outlook Known issues in September 2024 updates

• Download the latest updates by visiting your antivirus software vendor's website.
• When you start Windows normally, several applications and services start automatically and then run in the background.
• Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac.
• If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
• MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine.
• You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook.
• It contains settings for desktop backgrounds, screen savers, sound settings, and other features.
• For a list of antivirus software vendors, see Consumer antivirus software providers for Windows.

The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help.

Outlook known issues in the June 2018 updates

We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

Outlook Known issues in November 2023 updates

For more information about when builds are available for their respective channels, go to Update history for Microsoft 365. We're investigating the issue and will update this page when a fix is available.



If your antivirus software isn't up-to-date, Outlook may not function correctly. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder. If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to connection status shows disconnected help us with future designs.



When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outlook.

Outlook Known Issues in November 2021 updates

If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn't run when you restart the computer.