synchronizing subscribed folders = error message Microsoft Q&A

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After rebuilding the Outlook data file (OST), you must check for any missing mailbox items.



troubleshoot Outlook synchronizing folders error

The software allows you to view Outlook Stuck on Synchronizing Folders your repaired files and confirm before saving them. Confirm and click on "OK." Select the location where you want to save the file. Once the file is selected, now click on the "Repair" and begin the repair process. If you want to stop the repair process, click on the "Stop" button.

Solution 4: Disable Antivirus and Firewall Temporarily



If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step. EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will Fix MFA Prompts Not Working know the steps to repair the Outlook data file. Sometimes because of a corrupted OST file synchronization process stops functioning properly and thus leads to error.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile





While synchronizing your Outlook with the Exchange server, sometimes you receive error messages. It leads to the occurrence of the issues of Outlook OST synchronization. In such scenarios, you need to check the proper working of the synchronization process. After rebuilding the Outlook data file (OST), you must check for any missing mailbox items. After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard. The software can also directly export the OST file data to an existing Outlook profile, live Exchange Server, or Microsoft 365.

Solution 8: Rebuild Outlook Data File (OST)



The other solution to fix Office 365 sync problems and login fixes Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Are you finding mismatches in the messages received in Microsoft Outlook in comparison to its web app?

Solution 1: Update the Outlook Application



Any problems are noted in a message that has "OST Integrity Check" as its Subject. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.





  • In order to determine the number of folders and subfolders that are in a mailbox or folder, run the Get-MailboxFolderStatistics cmdlet.
  • For a similar error caused by a different issue, refer to Outlook shows Disconnected in status bar if the last character in legacyExchangeDN is a space.
  • Users can also try its free demo version in their system and process the first 50 items from each folder freely.
  • However, the level of corruption is not a matter of concern with this excellent tool.
  • Before finding solutions, we suggest that users check their internet connection.
  • You can temporarily turn off your antivirus software and firewall.
  • Once the file is selected, now click on the "Repair" and begin the repair process.


If you see any mismatch in the data, then the methods discussed in this guide will surely help you resolve the issue. When you add other mailboxes to your Outlook profile and enable caching of the shared mailbox folders, Outlook individually registers every folder in each cached mailbox. Each of these registered folders counts toward the objtFolder type limit on the server that's running Exchange Server. Items and logs not synced to your email by Microsoft Outlook are present in the synchronization issues folders.



Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues.
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