Troubleshoot Outlook for Windows issues

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Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus.



Fix Outlook Not Opening After Windows Update

There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, add them to your Quick Access Toolbar. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows.

Outlook known issues in the October 2019 updates



If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. When you start Windows normally, several applications and services start automatically and then run in the background. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. The issues documented in this section have been reported after installing the recent credential loop in Microsoft 365 updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue.

Outlook Known issues in December 2024 updates



Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Another options is to use the Filter Email button on the ribbon.

Outlook Known issues in April 2023 updates





You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install online Outlook email repair utility iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.

Fix Outlook Not Opening After Windows Update

VBScript does not run or you receive malicious code warning when using a custom form for Outlook



If the network is performing slowly, Outlook must wait for read and write operations to the AppData directory to finish. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook.

  • If everything is working correctly, you can now delete the old profile.
  • Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac.
  • You might need to set Windows Update to automatically download and install recommended updates.
  • When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC.
  • Please install the latest updates on your phone to resolve the issue.




Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. These steps are provided in a specific order based on commonality and complexity. Find solutions to common problems or get help from a support agent.



Fix Outlook Not Opening After Windows Update

For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. To create a user profile, you must first create a user account. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To keep up with new viruses as they're created, antivirus software vendors periodically provide Outlook data file cannot be accessed updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. Please install the latest updates on your phone to resolve the issue.
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