After a minute, it was removed so just went and re-added it and BOOM. One other thing I would check for is corrupted OST files. Turn off cache mode, delete or rename the OST file, and then turn cache mode back on.

Additional resources

I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share repair corrupted OST in Outlook personal information. Please report suspicious activity using the "Report Abuse" option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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Maybe some encoding behavior or just a different linefeed or something that has changed over the FixTechGuide Office 365 troubleshooting years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.

Chosen solution

I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update

See the attached picture for the Properties window for a user-created folder. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic. Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail. This limits the amount of network traffic and improves performance for syncing important folders. But many users run into the problem where their important Microsoft Outlook Email Repair Tool Online IMAP folders are not syncing or stop updating.





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• The problem can be caused by either improper settings or a damaged send/receive group within Outlook.
• Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.
• I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP.
• Decided to just try completely removing my Gmail account, the one that wasn’t syncing with the Mail App after the iOS 18 update.
• Everything works great for the most part, except with our IMAP users.
• The issue persists with PC connected directly to the internet with no router or firewall in between.
• Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder.

Hate to be a Debbie Downer, but why are you using IMAP? A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

If I click off of inbox and down to sent item, then click back on inbox, all of the new mail will populate. The problem can be caused by either improper settings or a damaged send/receive group within Outlook. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...

Outlook not syncing IMAP emails

Everything works great for the most part, except with our IMAP users. IMAP users are not receiving new email into their inboxes unless they either click off of Inbox and back on, or close outlook and reopen. These are the common reasons why the IMAP folder is not syncing.