Synchronization problems in Outlook and OWA Outlook Microsoft Learn

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For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.



troubleshoot Outlook synchronizing folders error

It is a normal Outlook function, and these messages act as error-checking mechanisms for programs that use it for Repair Outlook Profile Online syncing email services. In this article, we will discuss the synchronization issues in folders, and the method to solve it manually and automatically with the excellent Outlook Repair software. If these methods do not resolve the issue, we recommend that you rebuild the .ost file. To do this, delete the .ost file, and then let Outlook download the information again from Exchange Server. For more information, see the More information section of this article.

Solution 4: Disable Antivirus and Firewall Temporarily



However, serious problems might occur if you modify the registry incorrectly. For protection, back up the registry before you modify it so that you can restore it if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in FixTechGuide mailbox repair steps Windows. Now, we will verify the server settings to fix the Outlook synchronization error. The in-built Synchronization process happens when your OST or PST files get updated.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile



troubleshoot Outlook synchronizing folders error

While synchronizing your Outlook with the Exchange server, sometimes you receive error messages. It leads to the occurrence of the issues of Outlook OST synchronization. In such scenarios, you need to check the proper working of the synchronization process. After rebuilding the Outlook data file (OST), you must check for any missing mailbox items. After the conversion, you can import the PST into your newly created Outlook account via the Import Export wizard. The software can also directly export the OST file data to an existing Outlook profile, live Exchange Server, or Microsoft 365.

Solution 8: Rebuild Outlook Data File (OST)



The other solution to fix troubleshoot Outlook synchronizing folders error Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Are you finding mismatches in the messages received in Microsoft Outlook in comparison to its web app?

Solution 1: Update the Outlook Application



Any problems are noted in a message that has "OST Integrity Check" as its Subject. The OST Integrity Check Tool (Scanost.exe) is installed when you install Outlook in the following locations, as appropriate for the Outlook version that you are running. For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.

troubleshoot Outlook synchronizing folders error



  • The OST Integrity Check Tool runs only on .ost files and can be used to diagnose and repair synchronization issues.
  • Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files.
  • If you have problems when you try to open your .ost file, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in your .ost file.
  • Before we know the solutions, we will understand a few common causes of the Outlook sync problem.
  • It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes.
  • As it is the replication of the existing information of Exchange Server mailbox, so the complete process does not cause any damage to the information.
  • There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
  • Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.
  • For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.
  • Now, we will verify the server settings to fix the Outlook synchronization error.


If you see any mismatch in the data, then the methods discussed in this guide will surely help you resolve the issue. When you add other mailboxes to your Outlook profile and enable caching of the shared mailbox folders, Outlook individually registers every folder in each cached mailbox. Each of these registered folders counts toward the objtFolder type limit on the server that's running Exchange Server. Items and logs not synced to your email by Microsoft Outlook are present in the synchronization issues folders.



Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues.
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