Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. Name your quick step, choose an action, such as "Move to Folder" or "Forward, add a shortcut key. The second file connection status shows disconnected system was contained in the old and dreaded "4-Drawer File Cabinets". (I still cringe at the memory of those heavy, metal drawers slamming shut.) Well, these have essentially become the Inbox folder system which automatically alphabetizes the folders. These are your active customers, the most urgent vendors, you name it. So we don’t file them into the A-Z folder system; instead, we keep them handy in the "Favorites" folder at the tip-top of the Outlook Navigation Pane.

How can I manage complicated tasks?

For example, many messages can be responded to in two minutes or less. But if a message takes longer than two minutes to deal with, defer it. To get a sense of what two minutes feels like, try timing yourself. If you never want to receive another message as part of this conversation, ignore it. Categories aren’t a required aspect of this system, but they will make your life easier if you are diligent about using them. For example, they can help you more easily identify what you can do now and help you group similar tasks so that you can do them all at once.

I have 10 minutes: What should I read first in my Inbox?

• In the days of "paper offices" (pre-computer age), we had 3 filing systems.
• For example, if you have only a few minutes, make all of your phone calls (if you have just a few).
• Sentences prefaced with the Microsoft 365 logo are references to other Microsoft 365 products, such as Microsoft OneNote, and Microsoft SharePoint Server.
• If you are taking notes or minutes for the meeting, you can also use OneNote to insert meeting details from Outlook into your notes.
• Use the Bcc feature to remove extra people from an email conversation when you deem that they no longer need the extra email or if the conversation topic has changed.

Any time you find yourself repeatedly doing the same steps in Outlook, try creating a Quick Step. Collapse the top-level Contact Group folder so that you aren’t distracted by the unread messages in the folders beneath it. For example, we saw how to use Quick Steps, keyboard shortcuts, and calendar reminders.

Fix Tech Issues Fast

Messages to a Contact Group that only occasionally contain useful or interesting content, regardless of frequency, should have a rule and a folder. It’s a best practice to have a central repository for your messages, so that you can refer to them after Outlook stuck updating folders solution you've "dealt" with them. The Navigation Pane folder list should be reserved for folders you use often. If it's filled with folders you don't even recognize, move all mail into the reference folder and delete your existing folders.

Advanced: How do I create a Search Folder for email messages?

Outlook and Office 365 sync issues can be frustrating but are almost always fixable. Start with basic network checks, enable Cached Exchange Mode, and repair your data files if needed. For persistent problems, rebuild your Outlook profile or use FixTechGuide’s free diagnostic tools to automate detection of authentication and Troubleshoot Office 365 Sync and Login Issues IMAP errors in seconds.



That's not to say that there isn't a need for browsing through messages that are all on a particular topic or project. Outlook provides better tools — such as categories and search folders — so you can search effectively. By viewing your messages in conversation view, you can easily see which conversations have had the most back-and-forth discussion. In those cases, you might want to read and respond to only the last message in the conversation.



Let rules help you to read what is most interesting and pertinent to you. Read and unread states in Outlook help by showing you quickly which messages have been read at least once and which have not. However, the read and unread states of messages can be easily be triggered by clicking around your messages so they aren’t a perfect record — just a tool.