That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises. The system is delivered as a software package for installation on Windows Server or Azure. The SAM will monitor storage capacity and warn you when space is running out. You can online Outlook email repair utility try out the Microsoft Management Tools on a 30-day free trial.

• This provides immediate root cause analysis if problems arise.
• However, as a systems administrator, you are probably already well aware that sometimes, one element in the chain of cooperating programs fails to load.
• We’ll cover tools like the Microsoft Remote Connectivity Analyzer, which tests connections from outside the network.
• You need to click on Expand All in order to see the full text of the detailed results.
• The available checks for your email system are laid out on the first, default tab of the utility.

Troubleshooting Outlook Connectivity Issues with Exchange Server

There is also a Lync DNS test in the Office 365 section of the Connectivity Analyzer. The panic you feel when Exchange just won’t work or suddenly slows down tells you that this application is too important to leave to chance. You need to constantly monitor the performance of Microsoft Exchange and that means keeping track of the services and hardware that support it. Start by confirming your Exchange server set up and then work your way out to other elements in the connection.

SolarWinds Microsoft Management Tools (FREE TRIAL)

We will include third party tools in the list of utilities that you can use as part of your connectivity testing tasks. These allow for in-depth, internal testing of server status Fix Outlook and Office365 Sync Issues and protocol health. Ensuring reliable connectivity to Microsoft Exchange Server is essential for maintaining seamless communication within an organization.

Verify DNS Resolution

Replace with the fully qualified domain name of the Exchange server, such as exchange.example.com. SolarWinds Microsoft Management Tools include a module that tracks Exchange Server’s performance. This is the Server and Application Monitor, which installs on Windows Server. The results screen tells you whether the test connected successfully and if not, where problems were encountered.

Exchange Online Migration - Remote Connectivity Test Fails

If that succeeds, then you know your problems lie with Troubleshoot Office 365 Sync and Login Issues the autodiscovery system. Each Outlook client has an Autodiscover method to locate the relevant Exchange server. The radio button under the credentials fields allows you to test this. Currently, Outlook setup works both on-network and off-network so I believe autodiscover is working as it should.