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However, if the administrator is unable to resolve issues with the help of self-service support resources, they should Contact support. Technical support for Microsoft 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage. If you’re a volume licensing admin but are unable to access the admin center, you can create an online support request. With every subscription of Microsoft 365 operated by 21Vianet, 21Vianet support provides technical, presales, billing, and subscription support. Have your Microsoft 365 apps suddenly started crashing after a recent Windows or Office update? Many users experience random application freezes, launch errors, and constant crashes after installing new patches or cumulative updates.
⃣ Reset Browser Cookies & Cache
If your admin enabled Modern Authentication (MFA), try disabling it temporarily via Azure Active Directory → Properties. Alternatively, generate an app-specific password if using Outlook 2016 or older. This resets your authentication cache and forces a fresh token request.
Microsoft 365 Apps Crashing After Update — Step-by-Step Repair Guide
- With Microsoft 365, you can designate several types of administrators who serve different functions.
- If your Microsoft 365 suite keeps crashing or you can’t recover lost files, reach out for expert help right away.
- Many users have both personal Microsoft accounts (e.g., Outlook.com) and work/school Office 365 accounts.
- If your country/region isn’t listed, select a neighboring country/region or dial the United States support phone number.
- This process replaces damaged core files without removing your data or customizations.
- Then, navigate to File → Options → Add-ins, and disable all non-Microsoft add-ins.
- Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support.
Follow each method step-by-step to ensure smooth performance and protect your work data. Stay tuned on FixTechGuide.com for more troubleshooting guides and expert fixes. The recreate Outlook profile step by step type of support Microsoft provides for consumers depends on the product you’re calling about and if you have a product for home or for business use. Anyone in your organization can quickly create documents, presentations, and worksheets within a single, unified app experience. Microsoft 365 Basic now comes with 100GB of cloud storage, secure photo and file storage, secure ad-free email, and technical support. The administrator is expected to provide initial assistance for the customer’s users.
? Fix Office 365 Login Issues on Mobile
It automatically diagnoses and repairs Outlook OST vs PST repair many Office 365 problems — including search indexing and sync issues. In this guide, you’ll learn how to fix Office 365 search not working after update using step-by-step methods verified to restore indexing and search functionality. Whether it’s Outlook, Word, or Excel, these fixes ensure your data is re-indexed, searchable, and synced properly. For more self-help resources, see Microsoft 365 operated by 21Vianet. You must be an admin for a business subscription to use these support methods.
Step 2 – Update Outlook and Office 365

We provide instant guidance for update errors, installation failures, Outlook profile repair and recovery steps and Office activation issues. When Office 365 search stops working after updates, it’s usually a minor indexing or cache issue — not a major fault. Following the steps above should restore your search functionality quickly. For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps. Microsoft 365 crashes after updates can be frustrating, but these fixes will restore stability quickly.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (
Microsoft 365 with Microsoft Teams helps deliver a complete, secure solution to help everyone work better, smarter, and more cohesively. Microsoft Create has professionally designed, fully customizable templates to help you get things done. Find solutions to common problems or get help from a support agent.