Keeping things updated helps avoid compatibility issues between on-premises Active Directory and Microsoft 365. To avoid this, double-check that password writeback is turned on and working. You can run a sync manually with PowerShell or the Azure AD Connect tool to make sure updates go through. Checking the sync logs helps confirm password changes are making it everywhere they should. Struggling with common Office 365 problems that slow down your work?

Calendar Sync Issues in Outlook

If there’s a delay, we manually trigger a password sync using Microsoft Entra Connect. Waiting a few minutes after changing the password often clears up short-term sync issues. We look at audit logs in the Microsoft 365 admin center to see when and where Exchange connectivity diagnostic the password changed. That tells us if the new credentials made it to the cloud directory.

Proactive Services

Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press send they get an error that the message has been deleted. Ive repaired the OST and changed cache mode to only cache 1 year. With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud. But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them.

TECHOM Systems Pty Ltd

From login failures to syncing errors, Office 365 problems can quickly pile up and slow down your team. In such moments, choosing the right support partner is not just helpful, it is necessary. I have FixTechGuide mailbox repair steps multiple users experiencing sync errors with Outlook and office365.

Microsoft 365 Admin Center Not Responding

• If a password reset in Office 365 isn’t syncing, users usually get sign-in errors or find old credentials still hanging around on devices.
• Sometimes a missing or outdated connector blocks the link between Microsoft Entra ID and your local domain controller.
• Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again.
• Devices sometimes keep using cached passwords even after a successful sync.
• You can run a sync manually with PowerShell or the Azure AD Connect tool to make sure updates go through.

If users access multiple apps with the same login, we make sure Single Sign-On (SSO) settings line up so the new password works everywhere in Microsoft 365. First, we check that the password reset finished in Microsoft 365 or Microsoft Entra ID. The user should log in to the Office 365 web portal with the new password. If the old password still works, the reset probably hasn’t synced. We tell users to sign out completely and remove stored credentials from Windows Credential Manager or their device’s keychain. Sometimes, rejoining the device to Azure AD or just reauthenticating in Office apps does the trick.





If your Office 365 is behaving strangely, it could be due to an ongoing issue that Microsoft is already working on. Keeping an eye on the dashboard can save you from unnecessary troubleshooting. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Real-time collaboration is at the core of Microsoft 365; however, issues can arise due to permissions, software version conflicts, or connectivity problems.