We also remind users to refresh their Office sign-in token by signing out of all Microsoft apps and signing back in with the new password. Azure AD Connect handles password sync, but it runs on a schedule—usually every 30 minutes. So, if you just changed your password, there might be a short window where your old password still works and the new one hasn’t reached every system. Technical Specialist with 3+ years of experience in implementing IT infrastructure, AI-driven automation and supporting digital innovation. His work focuses on helping businesses adopt reliable, future ready technologies that improve performance and protect critical data. He brings a practical, solution-focused approach to every IT challenge.

Calendar Sync Issues in Outlook

For example, you might get signed out or have to reauthenticate on your phone. For managed setups, we can push a PowerShell script with Intune or Group Policy to clear cached tokens on all devices. Devices sometimes keep using cached passwords even after a successful sync. We check that the Work or School Account in Windows Settings is active and linked to the right domain. If there’s a sync error, we disconnect and reconnect the account. We usually check settings like Password mailbox not updating on IMAP Writeback, Synchronization Rules Editor, and Service Account Permissions to spot misconfigurations.

Proactive Services

You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Our training has quick guides about what happens after you update your password.

TECHOM Systems Pty Ltd

From login failures to syncing errors, Office 365 problems can quickly pile up and slow down your team. In such moments, choosing the right support partner is not just helpful, it is necessary. I have Outlook profile repair and recovery steps multiple users experiencing sync errors with Outlook and office365.

Microsoft 365 Admin Center Not Responding

• We identify the issue quickly and apply tested solutions that work.
• When they go back to the message and press send they get an error that the message has been deleted.
• Reach out to us today and let us bring back the smooth, stress free experience you deserve.
• You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors.
• A trusted partner can help you avoid trial and error fixes and solve Microsoft Office issues today with speed and confidence.
• This pops up a lot after admins reset a password in the Microsoft 365 admin center.
• If sync keeps failing, we make sure the Microsoft Entra Connect service account has the right permissions and the server connects to the domain controller.

Sometimes a missing or outdated connector blocks the link between Microsoft Entra ID and your local domain controller. At NetTech Consultants, we help organizations keep Microsoft 365 running smoothly and securely. If issues keep coming back or feel too complex to handle alone, TECHOM Systems is here to support you. We help businesses across Australia solve Microsoft 365 issues quickly and effectively so you can stay focused on what matters most. Microsoft maintains a Service Health Dashboard where you can view real time updates on known problems.

Force Synchronization with Azure AD Connect

You are gaining a trusted IT partner who genuinely wants your business to run smoothly every single day. Instead, we will look at your Microsoft 365 environment and provide solutions tailored to your setup. As a verified Microsoft Partner, we stay updated with the latest features, patches and Office 365 known issues today. This means we know how to fix problems fast and with full accuracy.