Figuring out why Outlook gets stuck offline really helps you fix it—and keeps it from coming back. This guide covers the usual suspects, troubleshooting steps, and a few advanced tricks to get your email flowing again. However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.

How to Fix Outlook Stuck in Offline Mode Issue? Simple Methods

Sometimes a VPN or firewall blocks Outlook, so try turning those off for a minute to see if it helps. If, in any case, you encounter credential loop in Microsoft 365 any problems or issues in installing these updates, you must delete and uninstall all the updates and restart Outlook. By default, Outlook configures Exchange and Microsoft 365 accounts to only synchronize 12 months of your email.

My windows live mail is stuck in the work offline mode. I cannot send or receive emails using wlm. I can access my

If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. expert Outlook tips by FixTechGuide Even a brief hiccup can kick Outlook into offline mode, and sometimes it just stays there until you do something about it.

Create or Repair Outlook Profile

If you're running in a virtual desktop environment, we recommend you only synchronize one month of data. If you try to do something that's not available offline, you'll get an error message, or the changes you made will revert back to what was previously saved. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise.

• Most users are courteous enough to post screenshots or detailed descriptions.
• All of these can mess with your ability to send and receive email.
• Figuring out why Outlook gets stuck offline really helps you fix it—and keeps it from coming back.
• The biggest problems usually involve too many Office 365 connections or outdated Microsoft Office components.
• Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue.
• If you don’t get this right, Outlook will just sit in offline mode, unable to do much.

Setup Exchange Server Account Manually

If Outlook asks if another Exchange server can manage your system, hit No unless it’s your main domain. That keeps Outlook from getting confused and stuck offline. By handling the setup yourself, you make sure Outlook always connects to the right server.



Given below are just a few examples of possible reasons.





To resolve the Outlook stuck offline working issue, click "Work offline" to reset and reconnect the Exchange server. Outlook status says offline then it can happen when offline mode enabled, server connection is lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline. If these manual Troubleshoot Office 365 Sync and Login Issues approaches do not work then it may happen due to damaged Outlook files. We have explained all the essential methods to fix the Outlook stuck in offline mode error.

Making a new profile tends to work better, especially if your old one has lots of accounts or long-standing sync problems. If Outlook says Working Offline and won’t budge, you’re probably dealing with a network glitch, a bad setting, or a profile error. Tackling these one by one usually gets things back on track. Hybrid setups—where you’ve got both on-premises Exchange servers and Office 365—can run into DNS or Autodiscover problems.

Recreate OST File

Create your account and connect with a world of communities. Now, at this point my blood was boiling because he's demonstrated a complete ineptitude at clicking buttons. Thank God this wasn't a phone call or my frustration would have been laid bare against my better judgment. The issue, which he didn't explain for crap, was that Outlook's Work Offline toggle was enabled. Kind of important information to exclude, but whatever. Most users are courteous enough to post screenshots or detailed descriptions.