You may need to visit the network adapter manufacturer’s website and grab the latest drivers from there. You normally don’t need to use Device Manager to install them. On the flip side, a slow internet plan may not be enough for a houseful of devices no matter what router you use. A 500Mbps plan is generally enough for five adults in one household. A congested network usually means you’re trying to do too much with too little. To fix it, you need to decrease your internet usage, upgrade your router, or upgrade your internet plan.

Your device is on a crowded Wi-Fi channel

Manufacturers release updates to plug security holes, stomp out bugs in the code, and optimize performance. Our devices normally update automatically, but be sure they’re current before you spend any more time troubleshooting. "You get what you pay for" rings true for most of the routers we’ve tested. A budget router that can handle only two devices simultaneously can feel slow as snails next to one that can handle 12 simultaneously. Likewise, a router with a Gigabit Ethernet port is too slow for a 2Gbps internet plan. Some examples of things to avoid are placing your router underneath or behind metal furniture, right next to a tiled bathroom, or near a fish tank.

Check your router log

• This is entirely dependent on where you live, and there’s no reliable way you can prevent it.
• (2) Press the RESET button around 5~10 seconds, release the RESET button after the power LED light starts flashing.
• Try to avoid placing your router or devices in areas that force the Wi-Fi signal to pass through these materials.
• Kevin Parrish has more than a decade of experience working as a writer, editor, and product tester.
• Likewise, a router with a Gigabit Ethernet port is too slow for a 2Gbps internet plan.
• See our guide on how to extend your Wi-Fi range to learn more.

A router glitch, faulty cabling, disable faulty add-ins in Outlook or congestion on your home network can bring your speeds to a standstill. Luckily, these issues are often easily solved with a few simple troubleshooting steps. When you use a wireless router to connect to the Internet, you find that your wireless connection device is often disconnected.

How can I extend my Wi-Fi range?

See our guide on 10 easy ways to speed up your Wi-FI, to give your Wi-Fi a boost. Computer programs running in the background of credential loop in Microsoft 365 your OS can sometimes slow your internet connection or drop it altogether. This can happen if a program hogs all your bandwidth for a short period or conflicts with your firewall. Cloud backup programs, auto-updater clients (think Adobe), and third-party utilities are notorious troublemakers.

Cannot connect to wifi. Network status says "off" and network cable "disconnected". I have tried everything. I did get

Let the modem boot up and make sure the internet light is lit up on the modem. After you see a network signal on your devices, try and connect to it to see if the internet has recovered. Your internet provider automatically updates your modem, but it’s still worth double-checking to make sure the latest firmware is installed. Your modem and router need regular firmware updates to function properly.



Sometimes your connection will be out for hours, other times it may come and go. If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. Channel Bandwidth will affect your wireless speed performance and signal stability. In default, recreate Outlook profile step by step the ASUS router will adjust the channel bandwidth automatically. If Internet status shows disconnected or wired devices cannot access to internet, please refer to below FAQ for internet trouble shooting. Leave off for about 3 minutes and then plug the modem back only.

Saying the internet is disconnected but connected!

We go deeper into each of these potential internet issues and how you can fix them further down the page. In the meantime, all the LED indicators of the router should be off and it’s a normal phenomenon because the router is rebooting itself. (1) For example, if you want to add a new 2.4 GHz WiFi band, keep 2.4 GHz, unchecked other WiFi bands, and then click [Apply] to save the settings. Band 5G-2Hz, cancel [Auto select channel including DFS channels]. Please refer to [Wireless Router] What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router?