IMAP Folder is Not Syncing Issue How to Fix It?

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Run TB in safe mode (hold Shift when you launch TB) and see if it makes any difference.



mailbox not updating on IMAP

Make sure they are the same if you can’t see them look at the number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Doing a send and receive manually or waiting on the scheduled send and receive on the client does not update new mail items.

mailbox not updating on IMAP

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I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP. Missing mail is showing on POP account Pc but not showing on IMAP pc. If I have the inbox selected and I get new mail, I will not see the new mail appear in the inbox automatically during a scheduled send and receive. I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages remain visible in the All Mail folder FixTechGuide login issue guide when accessed via webmail.

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We are a relatively small company so instead of purchasing exchange or using hosted exchange, we decided to use GoDaddy for standard pop/imap email accounts to save on the cost. If these methods do not work, then contact the support team of your email provider. So, here are the solutions you solve the problem of Exchange connectivity diagnostic the IMAP folder not syncing.

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I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update



After instalation ios 18 all my accounts in mail app stopped to sync( including icloud mail). I can only recive mails but when I delete mails on macbook they are not deleted on iphone. During the initial startup of Outlook, it will send and receive and get new FixTechGuide fix for stuck folders mail. But if I leave my email open with the inbox selected, it will not populate any new mail items. In this article, I have explained various ways to solve IMAP folders are not syncing.



mailbox not updating on IMAP

While outlook supports IMAP, it doesn’t really want to work with it, so not surprised you are having some troubles. My phone, which I have no problems with, is behind the same router/firewall as the PC on a regular basis. The issue persists with PC connected directly to the internet with no router or firewall in between.

  • This limits the amount of network traffic and improves performance for syncing important folders.
  • We only have a handful of people who use the their email across multiple devices at the corporate office.
  • Furthermore, when calendar invites are accepted using the Outlook client, they disappear from All Mail and go into the Trash folder, but when using WebMail, they remain in the Inbox.
  • These methods help you in the synchronization process.
  • Full cleanup of ALL accounts is not a solution(and re-add even helps not).
  • Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply.
  • From what I’m reading, this doesn’t actually appear to be an issue with receiving email, it’s an Outlook screen refresh issue, or possibly (although less likely) an issue with notification settings.
  • So, here are the solutions you solve the problem of the IMAP folder not syncing.


Hate to be a Debbie Downer, but why are you using IMAP? A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.



That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue. If I am sitting on my inbox and do a send/receive, no new mail will populate. The send and receive does not error, it looks to complete successfully. Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.

Outlook not syncing IMAP emails



We only have a handful of people who use the their email across multiple devices at the corporate office. Just a question - why not look at office 365? Mailbox only support is like $6 a month or less, and it is proper exchange, enabling better syncing etc. You should look at your Outlook desktop client settings to review the default synchronization schedule and tweak anything you can to get it to poll Google's IMAP servers more frequently. I access the IMAP servers from 3 different machines, and they all see the changes from each other. The problem is that the some changes are not reflected in the Gmail web app.
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