Content
- Reason #5—You’re having issues with your network cables
- [Troubleshooting] WiFi signal is often disconnected
- Your modem is having issues
- Saying the internet is disconnected but connected!
- Your device needs to update
- FAQ about disconnecting internet
- Reasons Why Your Internet Keeps Disconnecting and How You Can Fix It
Still, it’s worth checking for the latest update just to make sure. When you use a wireless router to connect to the Internet, you find that your wireless connection device is often disconnected. If Internet status shows disconnected or wired devices cannot access to internet, please refer to below FAQ for internet trouble shooting. Kevin Outlook Not Sending or Receiving Email Parrish has more than a decade of experience working as a writer, editor, and product tester.
Reason #5—You’re having issues with your network cables
Band 5G-2Hz, cancel [Auto select channel including DFS channels]. Please refer to [Wireless Router] What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router? Select a different control channel, and then click Apply to save. You can extend your Wi-Fi range by choosing a central and elevated spot for your router, or by using a Wi-Fi range extender.

[Troubleshooting] WiFi signal is often disconnected
You normally don’t need to use Device Manager to install them. The network cabling in your home can cause your internet connection to disconnect if it’s damaged, loose, or configured poorly. On the flip side, Office 365 sync problems and login fixes a slow internet plan may not be enough for a houseful of devices no matter what router you use. A 500Mbps plan is generally enough for five adults in one household. A congested network usually means you’re trying to do too much with too little.
Your modem is having issues
To fix it, you need to decrease your internet usage, upgrade your router, or upgrade your internet plan. A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices. You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. The wireless channel of the ASUS router is default to [Auto], you can switch to a control channel with less interference. If you have a separate stand-alone router, you should definitely make sure it’s up to date—especially if you didn’t get it from your provider.
Saying the internet is disconnected but connected!
- If Wired devices can access to internet via modem, may refer to below trouble shooting steps.
- I can go and watch Netflix or do whatever on my TV, and my PC is clearly connected.
- Let the modem boot up and make sure the internet light is lit up on the modem.
- Certain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals.
- Here are a few other things you can do to troubleshoot a faulty internet connection.
- You can extend your Wi-Fi range by choosing a central and elevated spot for your router, or by using a Wi-Fi range extender.
- Look out for cloud services and programs suites with update and licensing clients (like Adobe).
Luckily, these issues are often easily solved with a few simple troubleshooting steps. If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. If you’re having issues with your modem, contact your internet provider.
Your device needs to update

Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise. The log entries are a bit cryptic sometimes, but there’s usually some obvious terms that give away troublesome events. Look for words like "failed," "malicious," or "attack." Google is your friend here—if you see anything suspicious, like the same entry popping up over and over, google it to see what’s going on.
FAQ about disconnecting internet
Randomly disconnecting internet could be the result of issues with your provider’s network. Sometimes your connection will be out for hours, other times it may come and go. Sometimes, giving your computer a clean networking slate can resolve strange disconnection issues and other hiccups that are difficult to diagnose outright. So make sure you have all your login credentials before you continue. There’s likely something interfering with your internet repair corrupted OST in Outlook connection if it’s flickering in and out like a dying lightbulb. A router glitch, faulty cabling, or congestion on your home network can bring your speeds to a standstill.
We go deeper into each of these potential internet issues and how you can fix them further down the page. Follow along with the video below to see how to install our site as a web app on your home screen. In the meantime, all the LED indicators of the router should be off and it’s a normal phenomenon because the router is rebooting itself. (1) For example, if you want to add a new 2.4 GHz WiFi band, keep 2.4 GHz, unchecked other WiFi bands, and then click [Apply] to save the settings.