It’s annoying to schedule and wait for an appointment, but it’s the best way to get your issue resolved permanently. If you find something you suspect may be causing issues, try closing the process’ host program (you can identify the host program in the properties menu from step five). If your internet disconnections stop, you’ve likely found your issue. When I click on the Media Server box in the "Photo & Video" screen I get a "your device is disconnected. Please check the connection status".

Your device is on a crowded Wi-Fi channel

If you experience a lot of outages and the situation doesn’t improve, it may be time to switch providers. During the setup, I noticed that the yellow triangle was over the network connection, even though I am connected to the internet. At first, I thought I would ignore it, but we are also deploying Office 2013, which wouldn’t let us activate the account. I have spent the day trying to figure what the issue is to no avail.

Check your router log

• "You get what you pay for" rings true for most of the routers we’ve tested.
• It sits at the edge of your provider’s network, so it could be the root cause of your connection woes.
• Try disabling any Wi-Fi auto-joining or auto-switching functions on your affected devices, and connect to your preferred Wi-Fi network manually.
• You can check for outages by using your provider’s app, your account’s web portal, or by simply calling.
• Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise.

Be sure to read our guide on how to update your router’s firmware. Try disabling any Wi-Fi auto-joining or auto-switching functions on your affected devices, and connect to your preferred Wi-Fi network manually. FixTechGuide login issue guide Your device may jump between known Wi-Fi networks, which you experience as a temporary loss of signal. When Wi-Fi signals are weak, your device may search for a stronger signal automatically. The network cabling in your home can cause your internet connection to disconnect if it’s damaged, loose, or configured poorly.

How can I extend my Wi-Fi range?

Confirm that the wireless device driver or firmware you are using has also been updated to the latest version. If ISP modem has WiFi function, try to connect WiFi devices to Internet Service Provider (ISP) modem WiFi to see if WiFi  device can access to internet through modem WiFi . Its main function is to block risky internet traffic, but to do so, it needs to differentiate between good traffic and bad traffic—that means a lot of updates. Most antivirus software have repair corrupted OST in Outlook an auto-update option that we recommend keeping switched on. Your router broadcasts Wi-Fi on specific radio frequency channels.

Cannot connect to wifi. Network status says "off" and network cable "disconnected". I have tried everything. I did get

Let the modem boot up and make sure the internet light is lit up on the modem. After you see a network signal on your devices, try and connect to it to see if the internet has recovered. Your internet provider automatically updates your modem, but it’s still worth double-checking to make sure the latest firmware is installed. Your modem and router need regular firmware updates to function properly.



Upgrade to expert Outlook tips by FixTechGuide Microsoft Edge to take advantage of the latest features, security updates, and technical support. 2.Expand Computer Configuration, expand Administrative Templates, expand System, expand Internet Communication Management, and then click Internet Communication settings. I was continuing on Spiceworks topic , and found the answer. I disabled the WiFi Hotspot assistance, and I was finally able to connect. I will test this in the morning to make sure the laptop actually connects to the Microsoft site to activate Office.



Your router keeps a log of significant events on your network. Reviewing this information could lead you to the source of your internet connectivity problems. If turning off the antivirus software fixes your problem, turn it back on and then get in touch with tech support. You may need to disable the conflicting program or process—or try a different antivirus ASAP. You’re more likely to experience this problem if you supply your own modem or get a new one from your provider.